IRS Direct File “Pilot Program” Results (Statistics)

IRS Direct File Results / Stats

I guess by now we’ve all heard of the new “Direct File” system that the IRS has built to allow people to file their own taxes online for free.

Is this new IRS Direct File system a threat to take our clients and/or drive down prices for tax prep, or nothing we need to be concerned about, just another feeble, failing attempt to “put tax preparers out of business”?

IRS conducted a limited “beta test” of this new Direct File system for the first time in March and April of 2024, in 12 states.

I’m working right now on the Federal Tax Update course for tax year 2024 and I assembled some statistics that I thought you might find interesting, if this topic interests you:

  • IRS says that 3.3 million people checked their eligibility to use Direct File (indicating at least an “openness” to using the system).
  • IRS says that 19 million taxpayers were eligible to use Direct File, even with the limited functionality of this initial “beta” version.
  • IRS says that 148,000 taxpayers actually prepared and filed their returns through Direct File.
  • IRS says that 11,000 people who used the system filled out a survey rating their service, with 90% rating the service either “excellent” or “above average.”
  • IRS coordinated with a non-profit called “Code for America” to offer state tax filing for free* to people who used Direct File for their federal returns (they only offered this in some states and some situations).

We’ll have plenty more updates for you in this year’s tax year 2024 update courses, which will be released in “Version 1” on July 1, 2024!

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