Our support team includes working tax professionals who understand what you go through. We take pride in serving you, and we strive for rapid response times and enthusiastic service.
We appreciate your help to keep the cost of our programs accessible to all tax professionals. With this in mind, please use our customer support resources wisely and respectfully.
We promise to always treat you with respect and consideration as our teammate in this venture.
For Fastest Response:
Create a customer service ticket using this link, or scroll down to complete the Form shown at the bottom of this page. Or, you can click the orange Support Tab anywhere on this website.
Please be specific in your ticket description about how we can help you. Otherwise, there will be a delay as we ask you more questions to resolve your ticket.
We work hard to respond to all requests within 24 hours; typical response times for online support are quite fast.
If it’s close to a deadline, we accelerate our response times even more by adding more staff.
We do provide phone support at (310) 422-1283 during Eastern Standard Time (EST) business hours.
Monday – Friday 8:30 am EST – 5:00 pm EST (5:30 am PST – 2:00 pm PST)