Contact & Support

Our support team includes working tax professionals who understand what you go through.  We take pride in serving you, and we strive for rapid response times and friendly, professional, and efficient service.

Online Support

Click Here to Submit Your Question to Our Support Team

Documentation

Click here to go to our Knowledge Base of information and How-To’s…

Tax Software Support

If you are seeking technical support with your individual or business tax software, please note that we have special teams that handle all tech support issues related to each tax software. Please login to your Pronto Tax School account to find all the contact details for tax software support.

Info Box

We do provide phone support at (310) 422-1283 and you can also text message our support team on that number. Please keep in mind that while we enjoy talking to our fellow tax pros by phone, we are not a “phone bank” where we have phones being answered at all times of day and night. Our primary method of providing support is for you to click here and go through our online ticketing system — this system enables us to track and fulfill every single request that we get.

Let's Make Sure We Direct You to the Right
Training for Your Needs!

Please click the button below for your primary tax credential.

Not sure which credential applies to your situation?  Click here to reach our support team and we'll help you decide.

Let's Make Sure We Direct You to the Right
Training for Your Needs!

Please click the button below for your primary tax credential.

Not sure which credential applies to your situation?  Click here to reach our support team and we'll help you decide.