Pronto Tax School

customer service

Customer Service Excellence Is a Business Opportunity

If you create a truly excellent customer experience, you are much more likely to experience a great improvement in your profits.

3 Biggest Problems New Tax Preparers Face

New tax preparers have to face insufficient training when they first start out in the world of tax preparation. Certain online tax preparation courses don’t have hands on training, which makes it difficult for new tax preparers going into the job without doing any preparations. Further, most online courses do not provide quality customer support while you begin your new career.

How to Handle Tax Forms that Are More Confusing than Hieroglyphics

If you do a significant number of tax returns, you will, without a doubt, run into situations where you have little to no idea what you are doing. This is fairly common experience for new tax preparers. Continue reading to learn more.