Contact Pronto Support
If it’s close to a deadline, you can bet your bottom dollar that we are standing by and cranking our hardest to beat the deadline with you and for you. We remain open until midnight on ALL deadlines, assisting hundreds of Member in avoiding fines, fees, and extra hassle.
At the same time, we need your help to keep the cost of our programs as affordable as possible. Always remember that these products are intended as self-study. Please use our customer support resources wisely and respectfully.
We promise to always treat you with respect and consideration as our teammate in this venture!
Email support is the fastest and best way to get support when you need it. Please email us if you need help. All emails create a customer service ticket on our end, allowing us to track your request and make sure it is taken care of for you!
Email is the primary way in which we provide support, however we are also dedicated to maintaining a phone line where we can talk with our Members. Our Tax Education Hotline phone number is (310) 422-1283. Our regular phone hours are 5:30am – 2:00pm Pacific Time, Monday through Friday.